After you place your Lull order, we’ll ship it right to your doorstep for free. Try our mattress in your home for 365 nights, and other Lull products in your home for 100 nights. If you don't love them within the trial period, arrange a quick, stress-free return.

For larger items we usually send a courier service to pick the item up depending on the item and its location. For smaller items we'll provide a return shipping label for your local parcel service.

For more info on our return policy, click here.

We designed Lull mattresses so that we are able to compress and pack them into a box the size of a mini fridge (21” x 21” x 44”) and ship free to your doorstep.

Lull orders typically ship within 1–2 business days following your order. Once your order has shipped, we will provide you with tracking information.

In order to easily ship your mattress, we compress the mattress and pack it into a box. Once you open the box, your Lull will do most of its expanding in the first 2-5 hours and will fully expand within 24-48 hours. Adjust the cover if it shifted in transit. Any wrinkles will soon disappear.

Your Lull mattress will be 100% new and yours to keep. Lull does NOT send customers used mattresses.

You don't. We pick it up fully expanded. If you are not completely satisfied with your sleeping experience within the first 365 nights, we will attempt to arrange for a pickup and removal of your Lull mattress in its expanded form. Lull makes every effort possible to donate returned trial mattress to charities and organizations in need of beds. If you are outside our pickup service area, Lull will work with you to find a local donation center, so we can avoid throwing away a perfectly good mattress. Your refund will be processed when a pickup from one of our donation partners has been confirmed, or suitable evidence has been provided regarding disposal of the mattress, in the event a donation facility is not within a reasonable distance.