Lull Warranties

Lull Ventures LLC ("Lull", “We”, “we”, “us”) provide the buyers of the Original Lull Mattress (“you”) with a limited warranty (“Limited Mattress Warranty”) against certain product defects for the full period of the original owners ownership (“Lifetime”). In the event of a defect, at our sole discretion, we will repair the defect or replace it with a then current comparable model and size of mattress.

This Limited Mattress Warranty applies to the original purchasers of the Original Lull Mattress (“Mattress”) from lull.com. Purchasers who purchase from an authorized distributor or reseller are subject to mattress warranties provided by such distributor or reseller. This Limited Mattress Warranty is not transferable to any subsequent owners of such mattress.

All Mattress Defects as defined below are covered for the Lifetime as defined above.

The following shall be considered defective (collectively “Mattress Defects”) mattresses that meet the below criteria as determined solely by us:

1. Visible indention or sag of the Mattress greater than one and a half (1.5) inches that is not a result of improper use, an improper bed, bed base or foundation. Normal wear requires that the Mattress is continuously supported by a foundation, bed, bed base, or adjustable bed base with a proper bed frame sufficient to support the collective weight of the Mattress and foundation.
2. A manufacturing flaw in the cover zipper, this does not include zipper breakage resulting from improper or overuse of zipper.
3. A physical flaw in the construction of the cover such as fabric tearing or stitch unraveling that does not result from improper use.

Issues that result from normal wear and tear or improper use are not subject to this Limited Mattress Warranty. The intended use of your mattress is for sleeping, resting and laying on, any other use of this mattress shall be considered misuse of the mattress and will void your Limited Mattress Warranty.

Exclusions from the Limited Mattress Warranty include but are not limited to:

1. Normal wear and tear.
2. A normal increase in softness of the foam which does not affect the pressure-relieving qualities of the Mattress.
3. Any improper use of the mattress.
4. Minor imperfections such as slight cosmetic flaws.
5. Stains, tears, burns and discoloration that occur over time and/or are caused by you.
6. Indentions, sagging or body indentions less than one and one half (1.5) inches deep.
7. Damage caused by commercial use, including but not limited to use in a hotel, living facility, dormitory, or any non-residential use.
8. Personal opinions or preferences regarding the softness, firmness or attributes of a mattress.
9. Any mattresses purchased or acquired previously used, resold, gifted or any way not in possession of the original owner.
10. Any mattress purchased from an authorized distributor or reseller.
11. Physical damage to a mattress caused by you.
12. Allergies or sensitivities to fabrics or materials.
13. Damage caused by you, animals, rodents or children.
14. Naturally occurring aromas from foam, cotton or other materials.

To submit a claim relating to a Defect, please email photographic evidence of the damage, proof of your purchase and a summary of your claim to [email protected] with the subject line “Limited Mattress Warranty Claim.” Upon receipt of a claim, you will receive a response from us within 10 business days.

In the event that we, in our sole discretion, determine that your Defect is legitimate as per this Limited Mattress Warranty, your sole remedy will be a repair or replacement of your mattress with a comparable size and model mattress (“Claim”). In the event that your size and/or model is discontinued, we will provide the most comparable product available as a replacement at our sole discretion.

In the event your Claim occurs more than then (10) years from the date or your proof of original purchase, and we agree to replace your mattress, you will be charged a $75 shipping and handling fee.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE AND/OR SUPPLIERS MAKE NO REPRESENTATIONS, WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, BEYOND THOSE SET FORTH IN THIS WARRANTY. EACH OF THOSE PARTIES DISCLAIMS ANY AND ALL WARRANTIES OR CONDITIONS, EXPRESS, STATUTORY AND IMPLIED. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF CERTAIN WARRANTIES OR CONDITIONS, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU. THERE ARE NO WARRANTIES THAT EXTEND BEYOND THE FACE OF THIS CONTRACT AND OUR TOTAL LIABILITY SHALL NOT EXCEED THE PURCHASE PRICE PAID FOR THE MATTRESS.

In the event a dispute arises between you and Lull arising out of this Limited Mattress Warranty, such dispute will be determined and settled by binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association (“AAA”). For more information about the AAA please visit www.adr.org. or you can call the AAA at 1-800-778-7879. Arbitration will take place in Santa Barbara, California.

You must seek arbitration for disputes arising out of this Limited Mattress Warranty prior to exercising any rights or seeking any other remedies created by the Title I of the Magnuson Moss Warranty Act. If you choose to pursue any rights and remedies that are not created by Title I of the Magnuson Moss Warranty Act, then arbitration is not required.

The arbitration will not be combined with any other proceeding or arbitration against one of the parties. Each party will designate one arbitrator and the two designated arbitrators will select a third arbitrator, who will serve as the chair of the arbitration panel. If the two arbitrators cannot agree on the third arbitrator, then the AAA will appoint the third arbitrator. Barring extraordinary circumstances, the arbitrators will issue their decision within 120 days from the date the third arbitrator is selected by the two designated arbitrators or appointed by the AAA. The arbitrators may extend this time limit for an additional 30 days in the interests of justice. All arbitration proceedings will be closed to the public and confidential and all related records will be permanently sealed, except as necessary to obtain court confirmation of the arbitration award. The decision and the arbitrators’ award will be in writing and will include a statement setting forth the reasons for the disposition of any claim. A dissenting decision will also be set forth in writing. The arbitrators’ award will be final and binding on the parties, and judgment thereon may be entered in any court of competent jurisdiction.

This Limited Mattress Warranty will be governed by the laws of the State of California.

Lull Ventures LLC (“Lull”)
3905 State Street Suite 7374
Santa Barbara, CA 93105

This Limited Protector Warranty applies to original purchasers of genuine Lull Protectors from lull.com or an authorized Lull distributor. This Limited Protector Warranty is not transferable to any subsequent owners of such protector.

All Protector Defects as defined below are covered for a period of one (1) year from the purchase date.

This limited Protector Warranty applies to Defects due to faulty workmanship or materials, subject to the limitations described in this warranty.

Issues that result from normal wear and tear or improper use are not subject to this Limited Protector Warranty. Exclusions from the Limited Protector Warranty include but are not limited to:

1. Any Protector purchased from a non-authorized Lull distributor.
2. Any Protector (whether manufactured by Lull or not) sold by resellers who are not authorized retailers.
3. Damage caused by animals, rodents or children.
4. Normal wear and tear as a result of use as a mattress protector or resulting from washing.
5. Damage caused by abuse or damage to the Lull Protector, including but not limited to, burns, cuts, tears, liquid damage, or stains.
6. Allergies or sensitivities to fabrics or materials.
7. Naturally occurring aromas from foam, cotton or other materials.

To submit a claim relating to a Defect, please email the following to [email protected]

8. A brief description of the alleged Defect.
9. Proof of purchase (receipt or confirmation email).
10. A photo documenting the alleged Defect.

Upon receipt of a claim, you will receive a response from us within 10 business days.

In the event that we in our sole discretion determine that your Defect is legitimate as per this Limited Protector Warranty, your sole remedy will be a repair or replacement of your Lull Protector with a comparable size and model protector. In the event that your size and/or model is discontinued, we will provide the most comparable product available as a replacement at our sole discretion.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE AND/OR SUPPLIERS MAKE NO REPRESENTATIONS, WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, BEYOND THOSE SET FORTH IN THIS WARRANTY AND IN OUR MARKETING MATERIALS. EACH OF THOSE PARTIES DISCLAIMS ANY AND ALL WARRANTIES OR CONDITIONS, EXPRESS, STATUTORY AND IMPLIED. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF CERTAIN WARRANTIES OR CONDITIONS, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU. THERE ARE NO WARRANTIES THAT EXTEND BEYOND THE FACE OF THIS CONTRACT AND OUR TOTAL LIABILITY SHALL NOT EXCEED THE PURCHASE PRICE PAID FOR THE PROTECTOR.

This Limited Original Lull Pillow Warranty applies to original purchasers of genuine Original Lull Pillows from lull.com or an authorized Lull distributor. This Limited Original Lull Pillow Warranty is not transferable to any subsequent owners of such pillow.

All Defects as defined below are covered for a period of one (1) years from the purchase date.

This limited Original Lull Pillow Warranty applies to Defects due to faulty workmanship or materials, subject to the limitations described in this warranty.

Issues that result from normal wear and tear or improper use are not subject to this Limited Original Lull Pillow Warranty. Exclusions from the Limited Original Lull Pillow Warranty include but are not limited to:

1. Any Original Lull Pillow purchased from a non-authorized Lull distributor.
2. Any Original Lull Pillow (whether manufactured by Lull or not) sold by resellers who are not authorized retailers.
3. Preference in comfort.
4. Changes caused by normal wear & tear.
5. Damage caused by abuse to the Original Lull Pillow.
6. Damage caused by improper use of the Original Lull Pillow.

To submit a claim relating to a Defect, please email the following to [email protected]:

1. A brief description of the alleged Defect
2. Proof of purchase (receipt or confirmation email)
3. A photo documenting the alleged Defect

Upon receipt of a claim, you will receive a response from us within 10 business days.

In the event that we in our sole discretion determine that your Defect is legitimate as per this Limited Original Lull Pillow Warranty, your sole remedy will be a repair or replacement of your Original Lull Pillow with a comparable size and model pillow. In the event that your size and/or model is discontinued, we will provide the most comparable product available as a replacement at our sole discretion.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE AND/OR SUPPLIERS MAKE NO REPRESENTATIONS, WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, BEYOND THOSE SET FORTH IN THIS WARRANTY AND IN OUR MARKETING MATERIALS. EACH OF THOSE PARTIES DISCLAIMS ANY AND ALL WARRANTIES OR CONDITIONS, EXPRESS, STATUTORY AND IMPLIED. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF CERTAIN WARRANTIES OR CONDITIONS, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU. THERE ARE NO WARRANTIES THAT EXTEND BEYOND THE FACE OF THIS CONTRACT AND OUR TOTAL LIABILITY SHALL NOT EXCEED THE PURCHASE PRICE PAID THE MATRESS.

This Limited Memory Foam Pillow Warranty applies to original purchasers of genuine Lull Memory Foam Pillows from lull.com or an authorized Lull distributor. This Limited Memory Foam Pillow Warranty is not transferable to any subsequent owners of such pillow.

All Defects as defined below are covered for a period of one (1) years from the purchase date.

This limited Memory Foam Pillow Warranty applies to Defects due to faulty workmanship or materials, subject to the limitations described in this warranty.

Issues that result from normal wear and tear or improper use are not subject to this Limited Memory Foam Pillow Warranty. Exclusions from the Limited Memory Foam Pillow Warranty include but are not limited to:

1. Any Memory Foam Pillow purchased from a non-authorized Lull distributor.
2. Any Memory Foam Pillow (whether manufactured by Lull or not) sold by resellers who are not authorized retailers.
3. Preference in comfort.
4. Changes caused by normal wear & tear.
5. Damage caused by abuse to the Lull Memory Foam Pillow.
6. Damage caused by improper use of the Lull Memory Foam Pillow.

To submit a claim relating to a Defect, please email the following to [email protected]:

1. A brief description of the alleged Defect
2. Proof of purchase (receipt or confirmation email)
3. A photo documenting the alleged Defect

Upon receipt of a claim, you will receive a response from us within 10 business days.

In the event that we in our sole discretion determine that your Defect is legitimate as per this Limited Memory Foam Pillow Warranty, your sole remedy will be a repair or replacement of your Lull Memory Foam Pillow with a comparable size and model pillow. In the event that your size and/or model is discontinued, we will provide the most comparable product available as a replacement at our sole discretion.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE AND/OR SUPPLIERS MAKE NO REPRESENTATIONS, WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, BEYOND THOSE SET FORTH IN THIS WARRANTY AND IN OUR MARKETING MATERIALS. EACH OF THOSE PARTIES DISCLAIMS ANY AND ALL WARRANTIES OR CONDITIONS, EXPRESS, STATUTORY AND IMPLIED. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF CERTAIN WARRANTIES OR CONDITIONS, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU. THERE ARE NO WARRANTIES THAT EXTEND BEYOND THE FACE OF THIS CONTRACT AND OUR TOTAL LIABILITY SHALL NOT EXCEED THE PURCHASE PRICE PAID THE MATRESS.

This Limited Down Pillow Warranty applies to original purchasers of genuine Lull Down Pillows from lull.com or an authorized Lull distributor. This Limited Down Pillow Warranty is not transferable to any subsequent owners of such pillow.

All Defects as defined below are covered for a period of one (1) years from the purchase date.

This limited Down Pillow Warranty applies to Defects due to faulty workmanship or materials, subject to the limitations described in this warranty.

Issues that result from normal wear and tear or improper use are not subject to this Limited Down Pillow Warranty. Exclusions from the Limited Down Pillow Warranty include but are not limited to:

1. Any Down Pillow purchased from a non-authorized Lull distributor.
2. Any Down Pillow (whether manufactured by Lull or not) sold by resellers who are not authorized retailers.
3. Preference in comfort.
4. Changes caused by normal wear & tear.
5. Damage caused by abuse to the Lull Down Pillow.
6. Damage caused by improper use of the Lull Down Pillow.

To submit a claim relating to a Defect, please email the following to [email protected]:

1. A brief description of the alleged Defect
2. Proof of purchase (receipt or confirmation email)
3. A photo documenting the alleged Defect

Upon receipt of a claim, you will receive a response from us within 10 business days.

In the event that we in our sole discretion determine that your Defect is legitimate as per this Limited Down Pillow Warranty, your sole remedy will be a repair or replacement of your Lull Down Pillow with a comparable size and model pillow. In the event that your size and/or model is discontinued, we will provide the most comparable product available as a replacement at our sole discretion.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE AND/OR SUPPLIERS MAKE NO REPRESENTATIONS, WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, BEYOND THOSE SET FORTH IN THIS WARRANTY AND IN OUR MARKETING MATERIALS. EACH OF THOSE PARTIES DISCLAIMS ANY AND ALL WARRANTIES OR CONDITIONS, EXPRESS, STATUTORY AND IMPLIED. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF CERTAIN WARRANTIES OR CONDITIONS, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU. THERE ARE NO WARRANTIES THAT EXTEND BEYOND THE FACE OF THIS CONTRACT AND OUR TOTAL LIABILITY SHALL NOT EXCEED THE PURCHASE PRICE PAID THE MATRESS.

This Limited Sheets Warranty applies to original purchasers of genuine Lull Sheets from lull.com or an authorized Lull distributor. This Limited Sheets Warranty is not transferable to any subsequent owners of such sheets.

All Defects as defined below are covered for a period of one (1) years from the purchase date.

This limited Sheets Warranty applies to Defects due to faulty workmanship or materials, subject to the limitations described in this warranty.

Issues that result from normal wear and tear or improper use are not subject to this Limited Sheets Warranty. Exclusions from the Limited Sheets Warranty include but are not limited to:

1. Any Sheets purchased from a non-authorized Lull distributor.
2. Any Sheets (whether manufactured by Lull or not) sold by resellers who are not authorized retailers.
3. Preference in comfort.
4. Changes caused by normal wear & tear.
5. Damage caused by abuse to the Lull Sheets.
6. Damage caused by improper use of the Lull Sheets.

To submit a claim relating to a Defect, please email the following to [email protected]:

1. A brief description of the alleged Defect
2. Proof of purchase (receipt or confirmation email)
3. A photo documenting the alleged Defect

Upon receipt of a claim, you will receive a response from us within 10 business days.

In the event that we in our sole discretion determine that your Defect is legitimate as per this Limited Sheets Warranty, your sole remedy will be a repair or replacement of your Lull Sheets with a comparable size and model sheets. In the event that your size and/or model is discontinued, we will provide the most comparable product available as a replacement at our sole discretion.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE AND/OR SUPPLIERS MAKE NO REPRESENTATIONS, WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, BEYOND THOSE SET FORTH IN THIS WARRANTY AND IN OUR MARKETING MATERIALS. EACH OF THOSE PARTIES DISCLAIMS ANY AND ALL WARRANTIES OR CONDITIONS, EXPRESS, STATUTORY AND IMPLIED. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF CERTAIN WARRANTIES OR CONDITIONS, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU. THERE ARE NO WARRANTIES THAT EXTEND BEYOND THE FACE OF THIS CONTRACT AND OUR TOTAL LIABILITY SHALL NOT EXCEED THE PURCHASE PRICE PAID THE MATRESS.

This Limited Original Lull Duvet Warranty applies to original purchasers of genuine Original Lull Duvet from lull.com or an authorized Lull distributor. This Limited Original Lull Duvet Warranty is not transferable to any subsequent owners of such protector.

All Original Lull Duvet Defects as defined below are covered for a period of one (1) year from the purchase date.

This limited Original Lull Duvet Warranty applies to Defects due to faulty workmanship or materials, subject to the limitations described in this warranty.

Issues that result from normal wear and tear or improper use are not subject to this Limited Original Lull Duvet Warranty. Exclusions from the Limited Original Lull Duvet Warranty include but are not limited to:

1. Any Original Lull Duvet purchased from a non-authorized Lull distributor.
2. Any Original Lull Duvet (whether manufactured by Lull or not) sold by resellers who are not authorized retailers.
3. Damage caused by animals, rodents or children.
4. Normal wear and tear as a result of use as a mattress protector or resulting from washing.
5. Damage caused by abuse or damage to the Original Lull Duvet, including but not limited to, burns, cuts, tears, liquid damage, or stains.
6. Allergies or sensitivities to fabrics or materials.
7. Naturally occurring aromas from foam, cotton or other materials.

To submit a claim relating to a Defect, please email the following to [email protected]

8. A brief description of the alleged Defect.
9. Proof of purchase (receipt or confirmation email).
10. A photo documenting the alleged Defect.

Upon receipt of a claim, you will receive a response from us within 10 business days.

In the event that we in our sole discretion determine that your Defect is legitimate as per this Limited Original Lull Duvet Warranty, your sole remedy will be a repair or replacement of your Original Lull Duvet with a comparable size and model duvet insert. In the event that your size and/or model is discontinued, we will provide the most comparable product available as a replacement at our sole discretion.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE AND/OR SUPPLIERS MAKE NO REPRESENTATIONS, WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, BEYOND THOSE SET FORTH IN THIS WARRANTY AND IN OUR MARKETING MATERIALS. EACH OF THOSE PARTIES DISCLAIMS ANY AND ALL WARRANTIES OR CONDITIONS, EXPRESS, STATUTORY AND IMPLIED. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF CERTAIN WARRANTIES OR CONDITIONS, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU. THERE ARE NO WARRANTIES THAT EXTEND BEYOND THE FACE OF THIS CONTRACT AND OUR TOTAL LIABILITY SHALL NOT EXCEED THE PURCHASE PRICE PAID FOR THE DUVET INSERT.

This Limited Down Duvet Warranty applies to original purchasers of genuine Lull Down Duvet from lull.com or an authorized Lull distributor. This Limited Down Duvet Warranty is not transferable to any subsequent owners of such protector.

All Down Duvet Defects as defined below are covered for a period of one (1) year from the purchase date.

This limited Down Duvet Warranty applies to Defects due to faulty workmanship or materials, subject to the limitations described in this warranty.

Issues that result from normal wear and tear or improper use are not subject to this Limited Down Duvet Warranty. Exclusions from the Limited Down Duvet Warranty include but are not limited to:

1. Any Down Duvet purchased from a non-authorized Lull distributor.
2. Any Down Duvet (whether manufactured by Lull or not) sold by resellers who are not authorized retailers.
3. Damage caused by animals, rodents or children.
4. Normal wear and tear as a result of use as a mattress protector or resulting from washing.
5. Damage caused by abuse or damage to the Lull Down Duvet, including but not limited to, burns, cuts, tears, liquid damage, or stains.
6. Allergies or sensitivities to fabrics or materials.
7. Naturally occurring aromas from foam, cotton or other materials.

To submit a claim relating to a Defect, please email the following to [email protected]

8. A brief description of the alleged Defect.
9. Proof of purchase (receipt or confirmation email).
10. A photo documenting the alleged Defect.

Upon receipt of a claim, you will receive a response from us within 10 business days.

In the event that we in our sole discretion determine that your Defect is legitimate as per this Limited Down Duvet Warranty, your sole remedy will be a repair or replacement of your Lull Down Duvet with a comparable size and model duvet insert. In the event that your size and/or model is discontinued, we will provide the most comparable product available as a replacement at our sole discretion.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE AND/OR SUPPLIERS MAKE NO REPRESENTATIONS, WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, BEYOND THOSE SET FORTH IN THIS WARRANTY AND IN OUR MARKETING MATERIALS. EACH OF THOSE PARTIES DISCLAIMS ANY AND ALL WARRANTIES OR CONDITIONS, EXPRESS, STATUTORY AND IMPLIED. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF CERTAIN WARRANTIES OR CONDITIONS, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU. THERE ARE NO WARRANTIES THAT EXTEND BEYOND THE FACE OF THIS CONTRACT AND OUR TOTAL LIABILITY SHALL NOT EXCEED THE PURCHASE PRICE PAID FOR THE DUVET INSERT.

This Limited Platform Bed Frame Warranty applies to original purchasers of genuine Lull Platform Bed Frames from lull.com or an authorized Lull distributor. This Limited Platform Bed Frame Warranty is not transferable to any subsequent owners of such bed frame.

All Defects as defined below are covered for a period of one (1) year from the purchase date.

This limited Platform Bed Frame Warranty applies to Defects due to faulty workmanship or materials, subject to the limitations described in this warranty.

Issues that result from normal wear and tear or improper use are not subject to this Limited Platform Bed Frame Warranty. Exclusions from the Limited Platform Bed Frame Warranty include but are not limited to:

1. Any Platform Bed Frame purchased from a non-authorized Lull distributor.
2. Any Platform Bed Frame (whether manufactured by Lull or not) sold by resellers who are not authorized retailers.
3. Any Platform Bed Frame that has been altered with replacement parts not provided by Lull.
4. Damage caused by normal wear & tear, fire, flood or any other natural event or calamity.
5. Damage caused by abuse to the Lull Platform Bed Frame.
6. Damage caused by improper use and/or installation of the Lull Platform Bed Frame.

To submit a claim relating to a Defect, please email the following to [email protected]

7. A brief description of the alleged Defect.
8. Proof of purchase (receipt or confirmation email).
9. A photo documenting the alleged Defect.

Upon receipt of a claim, you will receive a response from us within 10 business days.

In the event that we in our sole discretion determine that your Defect is legitimate as per this Limited Platform Bed Frame Warranty, your sole remedy will be a repair or replacement of your Lull Platform Bed Frame with a comparable size and model bed frame. In the event that your size and/or model is discontinued, we will provide the most comparable product available as a replacement at our sole discretion.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE AND/OR SUPPLIERS MAKE NO REPRESENTATIONS, WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, BEYOND THOSE SET FORTH IN THIS WARRANTY AND IN OUR MARKETING MATERIALS. EACH OF THOSE PARTIES DISCLAIMS ANY AND ALL WARRANTIES OR CONDITIONS, EXPRESS, STATUTORY AND IMPLIED. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF CERTAIN WARRANTIES OR CONDITIONS, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU. THERE ARE NO WARRANTIES THAT EXTEND BEYOND THE FACE OF THIS CONTRACT AND OUR TOTAL LIABILITY SHALL NOT EXCEED THE PURCHASE PRICE PAID FOR THE FRAME.

This Limited Metal Bed Frame Warranty applies to original purchasers of genuine Lull Metal Bed Frames from lull.com or an authorized Lull distributor. This Limited Metal Bed Frame Warranty is not transferable to any subsequent owners of such bed frame.

All Defects as defined below are covered for a period of five (5) years from the purchase date.

This limited Metal Bed Frame Warranty applies to Defects due to faulty workmanship or materials, subject to the limitations described in this warranty.

Issues that result from normal wear and tear or improper use are not subject to this Limited Metal Bed Frame Warranty. Exclusions from the Limited Metal Bed Frame Warranty include but are not limited to:

1. Any Metal Bed Frame purchased from a non-authorized Lull distributor.
2. Any Metal Bed Frame (whether manufactured by Lull or not) sold by resellers who are not authorized retailers.
3. Any Metal Bed Frame that has been altered with replacement parts not provided by Lull.
4. Damage caused by normal wear & tear, fire, flood or any other natural event or calamity.
5. Damage caused by abuse to the Lull Metal Bed Frame.
6. Damage caused by improper use and/or installation of the Lull Metal Bed Frame.

To submit a claim relating to a Defect, please email the following to [email protected]

7. A brief description of the alleged Defect.
8. Proof of purchase (receipt or confirmation email).
9. A photo documenting the alleged Defect.

Upon receipt of a claim, you will receive a response from us within 10 business days.

In the event that we in our sole discretion determine that your Defect is legitimate as per this Limited Metal Bed Frame Warranty, your sole remedy will be a repair or replacement of your Lull Metal Bed Frame with a comparable size and model bed frame. In the event that your size and/or model is discontinued, we will provide the most comparable product available as a replacement at our sole discretion.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE AND/OR SUPPLIERS MAKE NO REPRESENTATIONS, WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, BEYOND THOSE SET FORTH IN THIS WARRANTY AND IN OUR MARKETING MATERIALS. EACH OF THOSE PARTIES DISCLAIMS ANY AND ALL WARRANTIES OR CONDITIONS, EXPRESS, STATUTORY AND IMPLIED. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF CERTAIN WARRANTIES OR CONDITIONS, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU. THERE ARE NO WARRANTIES THAT EXTEND BEYOND THE FACE OF THIS CONTRACT AND OUR TOTAL LIABILITY SHALL NOT EXCEED THE PURCHASE PRICE PAID FOR THE FRAME.

This Limited Mattress Foundation Warranty applies to original purchasers of a genuine Lull Mattress Foundation from lull.com or an authorized Lull distributor. This Limited Mattress Foundation Warranty is not transferable to any subsequent owners of such mattress foundation.

All Defects as defined below are covered for a period of three (3) years from the purchase date.

This limited Mattress Foundation Warranty applies to Defects due to faulty workmanship or materials, subject to the limitations described in this warranty.

Issues that result from normal wear and tear or improper use are not subject to this Limited Mattress Foundation Warranty. Exclusions from the Limited Mattress Foundation Warranty include but are not limited to:

1. Any Mattress Foundation purchased from a non-authorized Lull distributor.
2. Any Mattress Foundation (whether manufactured by Lull or not) sold by resellers who are not authorized retailers.
3. Any Mattress Foundation that has been altered with replacement parts not provided by Lull.
4. Damage caused by normal wear & tear, fire, flood or any other natural event or calamity.
5. Damage caused by abuse to the Mattress Foundation.
6. Damage caused by improper use and/or installation of the Lull Mattress Foundation.

To submit a claim relating to a Defect, please email the following to [email protected]

7. A brief description of the alleged Defect.
8. Proof of purchase (receipt or confirmation email).
9. A photo documenting the alleged Defect.

Upon receipt of a claim, you will receive a response from us within 10 business days.

In the event that we in our sole discretion determine that your Defect is legitimate as per this Limited Mattress Foundation Warranty, your sole remedy will be a repair or replacement of your Lull Mattress Foundation with a comparable size and model mattress foundation. In the event that your size and/or model is discontinued, we will provide the most comparable product available as a replacement at our sole discretion.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE AND/OR SUPPLIERS MAKE NO REPRESENTATIONS, WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, BEYOND THOSE SET FORTH IN THIS WARRANTY AND IN OUR MARKETING MATERIALS. EACH OF THOSE PARTIES DISCLAIMS ANY AND ALL WARRANTIES OR CONDITIONS, EXPRESS, STATUTORY AND IMPLIED. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF CERTAIN WARRANTIES OR CONDITIONS, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU. THERE ARE NO WARRANTIES THAT EXTEND BEYOND THE FACE OF THIS CONTRACT AND OUR TOTAL LIABILITY SHALL NOT EXCEED THE PURCHASE PRICE PAID FOR THE FOUNDATION.